Roofline Design Support Design Guidance Quote-First Support Mon-Fri 8am-5pm CT (931) 589-3658
Shipping

Built here. Shipped there.

Tanasi Designs ships from United States to projects across the 48 contiguous states. Most cupolas ship in 2-4 weeks from order confirmation.

Get Your Quote with Shipping Call (931) 589-3658

Cupola prepared for shipping
Production Timeline

When Will It Ship?

Most cupolas ship in 2-4 weeks from order confirmation. Your exact timeline is confirmed in your quote.

Standard Production

2-4 weeks build time

+ 3-7 days transit

Need It Sooner?

Rush production available

$100 priority queue

Volume Orders

Multi-unit scheduling

Coordinated delivery

Rush Production

Need It Sooner?

Builder deadline approaching? Event on the calendar? For $100, we move your cupola to the front of our production queue.

Rush Production gets your order built faster—ideal for tight timelines. Standard production works perfectly for most projects and remains our most cost-effective option.

Request Rush Quote Call to Discuss

Standard

2-4 weeks production

Rush ($100)

Priority queue placement

Crating & Protection

Packed by the Same Hands That Built It

Every cupola is crated by our shop team—the same craftsmen who shaped it. No warehouse, no third party.

Custom Crating

Corner protection, foam cushioning, and shrink wrap for every shipment.

Three-Piece Design

Base, midsection, and roof ship separately for safe handling.

Fully Insured

Every cupola ships insured for full replacement value.

"Arrived in perfect condition. You could tell someone who cared packed this."

— Verified Tanasi Designs Customer
Delivery & Inspection

When Your Cupola Arrives

Most deliveries arrive perfect. But freight happens. Here's exactly what to do:

1. Inspect Before Signing

Check all packaging for damage with the driver present. Note ANY issues on the delivery receipt.

2. Document Everything

Take photos of damage, shipping labels, and the delivery receipt. Keep all packaging.

3. Contact Us Within 5 Days

Report concealed damage within 5 business days. We handle the claim process for you.

Something wrong? Call us at (931) 589-3658. We make it right.

Freight FAQ

First Time Receiving Freight?

Freight delivery is different from package delivery. Here's what to expect:

How is freight different from UPS/FedEx?

Your cupola ships on a commercial freight truck, not a delivery van. The carrier calls to schedule a delivery window (usually 2-4 hour range). Delivery is curbside—the driver does not bring items inside.

What is liftgate service?

A liftgate is a hydraulic platform that lowers your cupola from the truck to ground level. Most residential deliveries need liftgate since homes don't have loading docks. We include liftgate service for residential addresses.

Do I need special equipment to unload?

No. The driver handles unloading to your driveway. Most customers move the crate with a hand truck or two people. The three-piece design means no single piece is unmanageable.

What if I'm not home?

Someone must be present to sign for delivery and inspect for damage. The carrier will call to schedule, so you can arrange a time that works. Redelivery fees apply if the appointment is missed.

Freight Pricing

Shipping Included in Your Quote

Every quote includes freight to your ZIP code. Larger orders qualify for reduced or free shipping.

Standard Orders

Freight calculated by destination

Included in quote

Volume Orders

Multi-unit and dealer orders

Reduced freight

Large Projects

Builder and commercial quantities

Free shipping available

Pricing Factors

Exact costs confirmed by quote.

Final shipping may vary based on ZIP, size, quantity, receiving conditions, and timing.

Delivery ZIP

Distance affects freight.

Size and weight

Larger cupolas need different handling.

Receiving conditions

Residential, commercial, liftgate, and jobsite details matter.

Ready to Get Started?

Your quote includes cupola price, options, and shipping to your ZIP code. No hidden fees.

Get Your Cupola Quote Shipping FAQ

Or call (931) 589-3658 to talk through your project.

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